~20
fewer touches per load, and hours back every day"It's a tool that does what it says it's going to do, and it's backed by people who know what to do with it."
Greg Finnerty COO, Concept Logistics
Read the storyCustomer stories Schulz Logistics
Six people on tracking. Now four, and two in new roles.
Schulz Logistics wanted to take the pressure off the day without losing the personal touch with carriers.
6→4people on tracking, with two repositioned
1 placefor every load, on every desk and every phone
Schulz Logistics had six people dedicated to tracking, covering loading, delivery and real-time updates, often bouncing between screens to piece together where a load stood. COO Robby Nickeson wanted to take pressure off the day-to-day without losing the personal touch with carriers.
"For me, the best part about Chain is the simplicity of it. I know it's not simple, but for our folks, it is very simple."Robby Nickeson, COO, Schulz Logistics
One place, every desk
With Chain, tracking is automated and centralized in one place, on every desk and every phone. Shippers get faster updates, with location data the team can trust.
Fewer touches, more margin
The team went from six people tracking to four, with two moved into other roles. Fewer touch points on more volume adds up to margin.
"In an industry where everyone tries to make it hard and overthink, Chain doesn't."Robby Nickeson, COO, Schulz Logistics
More stories
Read next
3→0
dedicated tracking staff, all moved to the customer-facing cover team"If we didn't have Chain, we would be on the phone making check calls all day. It would be a huge step backwards."
Steve Ponder Strategy Director, ATS Logistics
Read the story
Hundreds
of shipments a day, without calling drivers one by one"Instead of hiring more bodies, we've been able to scale with technology through Chain."
Alicia Bly VP of Corporate Operations, Johanson Transportation Service
Read the story