Hundreds of shipments a day. No more calling drivers one by one.

Johanson Transportation Service is a family-owned broker in Fresno, California, moving hundreds of shipments a day. Tracking meant calling drivers one by one for location updates and relaying each answer to the customer: hours of desk-level staff time every week.

"As demand from our clients increased, we knew there was a need to become more efficient and drive that information to our customers faster."Alicia Bly, VP of Corporate Operations, Johanson Transportation Service

Time back for revenue work

With Chain handling tracking across divisions, desk-level staff no longer spend hours each week tracing hundreds of loads. That time now goes to revenue-generating work, and customers get shipment information faster.

More than a vendor

The relationship has grown past a vendor arrangement. The team treats Chain as an extension of its own company.

"Instead of hiring more bodies, we've been able to scale with technology through Chain."Alicia Bly, VP of Corporate Operations, Johanson Transportation Service