Death by a thousand paper cuts. Then a tool that does what it says.

Concept Logistics is a truckload brokerage built on repeat freight and long-standing carrier and customer relationships. Even with competitor tracking tools in place, the work stayed manual: getting ELDs connected, chasing updates, and fighting the same battles load after load. COO Greg Finnerty calls it death by a thousand paper cuts.

"It's a tool that does what it says it's going to do, and it's backed by people who know what to do with it."Greg Finnerty, COO, Concept Logistics

Everyone back in the job they were hired for

With Chain, a single track and trace person handles more loads, and dispatchers and brokers are back in the roles they were hired for. The driver and dispatcher share one thread, so there's no conflicting information about where a load stands.

The result

Roughly 20 fewer touches per load, and hours back every day.

"If another broker asked me about Chain, I'd just tell them flat out: get it."Greg Finnerty, COO, Concept Logistics