Tracking Documents & billing

The POD, collected the moment the truck unloads.

Autopilot asks for the paperwork at the dock, reads what comes back, checks it against the load, and files it into your TMS so the load can be billed the same day.

The chase

Once the truck leaves the dock, you're chasing.

The load delivers Thursday. Nobody has the POD. Friday someone emails the carrier. Wednesday the driver sends page two only. The following Monday you invoice. Seven days on the clock, and none of them moved freight.

01

Timed to the delivery

At the appointment it confirms arrival. Thirty minutes on site, it asks whether they're unloaded. Then it asks for the POD, all pages, and collects the out-time.

02

Read, not just received

Every photo and attachment gets classified, checked against the load and filed: POD, BOL, lumper receipt, seal and securement photos.

03

Filed where you bill from

Into your TMS in the document categories your team already uses, then on to billing or audit, or into a review queue first if you prefer.

Photo intelligence

What it reads off a photo.

A pin on a map can't tell you any of this. A photo can, if something actually reads it.

It seesWhat that catches
The reference on the paperworkA POD from the wrong load, sent back with a request for the right one by lane
Seal number on the seal photoMatched to the BOL and written to the TMS before anyone disputes it
Reefer temperature on the gaugeA unit running off its setpoint, on the record at pickup
Pallet and piece countsShortages caught at the shipper, not discovered at delivery
Straps, tarps and load barsA flatbed leaving untarped, before the weather finds it
MC and DOT on the doorA truck that isn't the carrier you booked
Signature on the PODAn unsigned copy, re-requested before it becomes an invoice problem

Restraint

The 5:00 AM lumper, handled without a dollar decision.

Autopilot keeps the truck moving and gets the receipt. It doesn't approve the lumper, issue a comcheck or touch the amount. Money decisions go to your rep.

  • It doesn't do collections or replace your invoice audit. It hands the file off clean.
  • It asks once. A driver who already sent the POD doesn't get asked again.
  • It's honest about limits. It sees that a signature is present, but can't tell a pickup signature from a delivery one unless the form labels them.

Proof

The paperwork side, on the record

Does the driver need our app to send a POD?

No. A phone photo over text works, so does the driver app, and so does an email from the dispatcher.

Can different customers require different paperwork?

Yes. Required documents, and what counts as ready to bill, are set per customer.

Will it flip the load to ready to bill?

Once the document set that customer requires is complete, yes. "Complete" is your definition, set during implementation.

Does this replace our audit or factoring platform?

No. Chain collects, reads and validates the documents and hands them off. Audit, factoring and collections stay where they are.

See Chain in action.

We'll open a live production environment, walk a real load from first offer to final POD, and show you what Autopilot would do with yours.